Shipping
Does Dashin Fashion have a shipping policy?
Dashin Fashion is here to help you—from discovery to purchase. That being said, all transactions happen on our partner websites, not Dashin Fashion. Shipping and handling prices vary given that our retail partners are spread out all across the globe and ship to multiple countries. If you have questions about shipping and delivery policies, it’s best to contact the retailer you want to purchase from directly.
How do I track my order?
If you want to check on the status of your order, please contact the retailer who is responsible for shipping your item. As transactions are made on our partner websites and not on Dashin Fashion, the retailer will be the best source of information regarding shipping status, tracking details, and estimated delivery date. How do I cancel my order? If you end up needing to cancel an order, please reach out directly to the retailer. Because orders go through our partner websites, Dashin Fashion cannot cancel an order for you. Keep in mind that there are times when retailers are unable to cancel an order. Be sure to have your order number, as well as the product details, ready when you contact the retailer about a cancellation.
What do I do if I want to change my shipping preference after I place an order?
Dashin Fashion is committed to helping you find products and then directing you to partner websites to make purchases. As transactions occur on the partner website, all shipping logistics are in the hands of the retailer. Please contact the retailer you purchased from directly to make amendments to your shipping information. Keep in mind that in some cases, changes are not always possible. You can find the contact information for the retailer’s customer service team on your confirmation email, or by visiting the customer care or support page of their website.
Who do I contact if I don’t receive my order?
If your order doesn’t arrive on time, reach out to the retailer. Retailers are responsible for shipping, tracking, exchanges, and refunds. Note that response times can vary based on the retail partner.
Returns
What is the Dashin Fashion return policy?
Dashin Fashion is here to help you—from discovery to purchase. That being said, all transactions happen on our partner websites, not Dashin Fashion. Because all Dashin Fashion purchases are made directly through our retail partners, returns are handled by those retailers as well. Should you need to make a return, please contact the customer service team of the retailer. Most retailers have a ‘Shipping and Returns’ section of their website, which you can use as a guide.
I want to return an item, how do I do this?
Because all transactions occur on our partner websites, returns need to be sent to the retailer you purchased from directly, not Dashin Fashion. Be sure to hold onto the package, packing list and receipt. Return instructions are usually included in the package from the retailer.
I would like a refund. What should I do?
Dashin Fashion is here to help you—from discovery to purchase. That being said, all transactions happen on our partner websites, not Dashin Fashion. Typically refunds will be processed by the retailer you placed your order with when the item(s) have been received back by the retailer. Please contact the retailer for questions or issues regarding reimbursement.
Who do I contact if I my order is damaged
We hope this doesn’t happen to you, but on the off chance that it does, please contact the retailer directly. As all transactions occur on our partner websites, they will be able to help you with returns or exchanges. Keep in mind that they may request that you send the item back or provide images to demonstrate the damage.
What do I do if I can’t get a response from a retailers customer care team?
We do our very best to ensure we do not partner with any retailers who would disappoint a customer in this manner. If you experience longer wait times than normal, it is probably due to a large number of inquiries. We encourage you to call rather than email to obtain the fastest response possible. If you still cannot get an answer, please contact us to make us aware of the issue. We are here to help you have the best shopping experience.